Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
SUMMARY
Responsible for representing the company, its services and products in a positive manner. Directly sells products or services to customers and other businesses, including recognizing additional needs of the customer. Demonstrate excellent customer service and professionalism with customers.
ESSENTIAL FUNCTIONS
Maintain current client relationship and identifying areas for potential client
Follow up on cold and warm leads
Answer incoming calls and inquiries
Respond to internet leads in a timely and efficient manner
Obtain details for potential moves to ensure accurate quotes
Create detailed and accurate notes
Set moves up accurately in company system
Communicate and provide proper expectations for clients
Assist in pre-booked clients with questions and adjustments to moves
Communicate with all departments on last minute changes
Maintain a strong knowledge and understanding of company products and services
Achieve monthly sales goals
Accurately calculate cost of products or service
Must be able to work with other team members, office staff, and management on a daily basis
Accomplishes goals by accepting ownership for accomplishing new and different requests.
OVERALL
Adhere to all company policies and procedures, including safety and applicable safety regulations
Other duties as assigned
QUALIFICATIONS
Knowledge, Skills And Abilities:
Communication – Excellent communication, clearly and concise including written skills
Accuracy – Able to perform work accurately and thoroughly.
Problem-solving – Able to use critical thinking and social skills to deal proactively with work-related challenges and solve problems.
Working Under Pressure – Able to work in a fast-pace environment and complete assigned tasks under stressful situations.
Ability to think critically and strategically
Self-motivated
Excellent interpersonal and customer service skills.
Works well with other team members
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Proficient with Microsoft Office Suite or related software.
Proficient in CRM software
Marketing and sales acumen
Must have a clean driving record
EDUCATION and/or EXPERIENCE
Required
High school diploma or equivalent education
2 plus years of sales experience
Software and phone systems
Preferred
Bachelors degree preferred in Sales, Marketing, Management, or equivalent
Moving experience or equivalent
Proven sales experience and excellent track record
3 plus years of sales experience
WORKING CONDITIONS
Physical Environment: Office, Warehouse, Event Locations offsite, Van
The majority of work will be done in an office environment, in vehicle driving, and public buildings.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will be required to sit, stand, and/or walk for extended periods of time, and lift or move up to 100 lbs.