Inside Sales Representative

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Responsible for representing the company, its services and products in a positive manner. Directly sells products or services to customers and other businesses, including recognizing additional needs of the customer. Demonstrate excellent customer service and professionalism with customers.

• Maintain current client relationship and identifying areas for potential client
• Follow up on cold and warm leads
• Answer incoming calls and inquiries
• Respond to internet leads in a timely and efficient manner
• Obtain details for potential moves to ensure accurate quotes
• Create detailed and accurate notes
• Set moves up accurately in company system
• Communicate and provide proper expectations for clients
• Assist in pre-booked clients with questions and adjustments to moves
• Communicate with all departments on last minute changes
• Maintain a strong knowledge and understanding of company products and services
• Achieve monthly sales goals
• Accurately calculate cost of products or service
• Must be able to work with other team members, office staff, and management on a daily basis
• Accomplishes goals by accepting ownership for accomplishing new and different requests.

• Adhere to all company policies and procedures, including safety and applicable safety regulations
• Other duties as assigned

Knowledge, Skills And Abilities:

• Communication – Excellent communication, clearly and concise including written skills
• Accuracy – Able to perform work accurately and thoroughly.
• Problem-solving – Able to use critical thinking and social skills to deal proactively with work-related challenges and solve problems.
• Working Under Pressure – Able to work in a fast-pace environment and complete assigned tasks under stressful situations.
• Ability to think critically and strategically
• Self-motivated
• Excellent interpersonal and customer service skills.
• Works well with other team members
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
• Proficient in CRM software
• Marketing and sales acumen
• Must have a clean driving record

Required

• High school diploma or equivalent education
• 2 plus years of sales experience
• Software and phone systems

Preferred

• Bachelors degree preferred in Sales, Marketing, Management, or equivalent
• Moving experience or equivalent
• Proven sales experience and excellent track record
• 3 plus years of sales experience

Physical Environment: Office, Warehouse, Event Locations offsite, Van

The majority of work will be done in an office environment, in vehicle driving, and public buildings.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will be required to sit, stand, and/or walk for extended periods of time, and lift or move up to 100 lbs.

Travel N/A

Office equipment and phone